Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
The popular resale platform has revised its measurement guidelines for women's and children's clothes without notifying all users about the change.
Online Platforms Response
Many shoppers and sellers have taken to social media stating that platform listings now display a modified sizing category versus the original listing due to the recalibration.
The company said the updated approach better aligns with other platforms.
It has advised users to check their listings and update the measurements by hand if necessary, which has left users frustrated.
Sizing System Modifications
Previously, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was formerly size 12 but now shows as UK 16-18.
User Experiences
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, located in Scotland, said garments she listed featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Required Changes
Charlotte Lunn, from Derby, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she said.
Service Background
The app has more than 100 million shoppers, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: earlier, the platform withdrew an update concerning shipment methods after backlash from users.
